Exchange Policy
At Entice, we value our customers and strive to provide exceptional service. Please note that all sales are final; however, we offer exchanges under the conditions outlined below.
Eligibility:
All products purchased from enticepk.com can be exchanged within 14 days of the delivery date if they are received in damaged condition, are the wrong size, or are incorrect items. This policy is no-questions-asked.
Conditions for Exchange:
To qualify for an exchange, please ensure the product is unused and in its original packaging with all tags intact. Exchanges will only be offered if we have sent you a defective item, and only if the purchased goods remain unused and undamaged by the customer.
Exchange Process:
We will initiate the exchange process once we have received a video of you sealing the product for shipment. The exchange will be finalized upon receipt of the returned item. The exchange process will start once we receive the product back from you.
Contact our Customer Service team to begin the process, and they will provide you with detailed instructions.